Conference Cancellation Policy

If a registrant is unable to attend an event for any reason they may substitute, by arrangement with the organising committee, someone else to attend in their place. Where the registrant is unable to attend and is not in a position to transfer his/her place to another person, then the following refund arrangements apply:

  1. Registrations cancelled more than 10 working days before the event are eligible for a refund of the registration fees paid, less a GBP50 administration charge.
  2. No refunds are available for cancellations made within 10 working days of the event.

 

Refunds will be made in the following ways:

  1. For payments received by credit or debit cards, the same credit/debit card will be refunded.
  2. For all other payments, a bank transfer will be made to the payee nominated account.

 Important: For payments received from outside the UK by bank transfer, the refund will be made by bank transfer and all bank charges will be for the registrant’s account.

The policy as stated on this page is valid from Jan 2018.